What can I say about this amazing lady?!!… I have been in customer service for over 20 years in one form or another, and I am not easily impressed. I found myself in a very vulnerable and scary predicament recently, when a lip filler treatment in the hands of another Company went very very wrong. I urgently needed assistance and guidance, and my initial practioner for one reason or another was unable to provide it. The absolutely wonderful Lou came to my rescue, on a Sunday, opening her gorgeous Clinic to assess and then treat me free of charge!. As soon as I walked in I knew I was in the hands of a truly altruistic professional, who knew exactly what she was doing. The Clinic is elegant, and charming, as is Lou herself. I cannot thank or praise Lou highly enough for her kindness and help, and I would not hesitate to recommend her to anyone who needs to feel they are in the best hands when looking at a practioner for Treatment. I genuinely feel very touched and humbled by her kindness, and will ensure I strive to emulate that as much as possible to others in future. A reminder that nobility still exists. Thank you Lou from the bottom of my heart xx
‘After a very informative consultation, I had Botox treatment that ticked all the boxes above as did the aftercare. The open evening I attended was both informative, extremely interesting, and done in such a way, it was very easy to understand. Couldn’t ask for more 10/10.’
‘I was made to feel at ease before the treatment started. Very happy.’
‘After my treatment my face looked amazing I looked fresh and my skin looked good, I had so many comments about how good my skin and face looked, Lou has done a wonderful job.’
‘My practitioner Sadaf was very professional and supportive all the time and she made me have a good experience with my treatment.’
‘Extremely happy. Professional and knowledgeable staff. Welcoming and relaxing.’
‘Been coming for years and will continue to do so.’
‘Excellent as always.’
‘I am really happy with service provided.’
‘All the staff are very polite and kind, a great clinic to attend.’
‘Thoroughly recommend Cosmex!’
‘Results better than expected. Professional. Open day great to see treatments done live.’
‘Nice, easy visit. New person very nice and very informative.’
‘I have been going to Lou for many years for Botox, fillers and shortly laser. I cannot recommend her highly enough – friendly, approachable, knowledgeable and speaks in laymans terms – a joy!’
‘Very gracious and professional.’
‘Always a great pleasure to visit Cosmex Clinic, to see Lou (so pleasant and kind) and have excellent treatment.’
‘Very interesting and enjoyable evening.’
‘An informative and enjoyable evening. Thanks’
‘From the people that greet you at the door to the highly skilled Lou Sommereux…The whole experience is of the highest standard. Lou takes her time to assess what the client desires and explains in detail exactly what and how those results can be best achieved. My experience, as it always is at Cosmex is of the highest quality and the results I have had with different procedures are always above and beyond my expectations…. Can’t recommend highly enough!’
‘Very professional service. Lou has a vast knowledge and passion for what she does, she is always striving to learn more. I would highly recommend Cosmex to anyone of my friends.’
‘Very professional and all very friendly, would highly recommend’
‘I would never dream of going to another clinic. Lou is the ultimate professional who is incredibly experienced and knowledgeable and goes out of her way to do the right thing for individuals rather than a one size fits all approach. How refreshing for someone to care and not sell/insist you need treatments when you don’t. Thank you Lou!’
‘Fantastic professional service from Lou as always x’
‘By far the most professional clinic I have come across. Incredibly thorough and knowledgeable and thanks to Lou I now have my lips back! I would highly recommend Cosmex to anyone. Thank you so much!’
‘I am so pleased with seeing the start of its effects, it really is amazing! Secondly, thank you very much to Lou for your kind words, reassurance and complete competence that day . It was very much appreciated and I look forward to our next appointment.’
‘Would thoroughly recommend Cosmex Clinic, first class surroundings, clean and modern. Lou is a true professional, and very knowledgeable, she discusses everything with you before you decide to progress with any treatment, listens to your concerns and makes recommendations based around your personal needs. This is now my go to place.’
Lou always suggests appropriate procedures relevant to skin type.age etc she’d knows more about aesthetics than most plastic surgeons!
Lou is a genius at knowing how best to enhance your face / features but keeping it very natural. Always a joy to have a treatment with her and minimal “downtime” post procedure.
Trustworthy and knowledgeable.
Lou is unique. Simply the best.
Lou is always so professional and makes you feel at ease by chatting. She has a wealth of knowledge and explains procedures well, offering the opportunity to ask questions if unsure. The clinic is spotless and peaceful. Would highly recommend.
Natasha was very professional and made me feel at ease – not the simplest of tasks given the treatment I was having! The treatment itself was less painful than I had expected, and Natasha was very good at checking in to see how I was feeling throughout – adjusting the machine settings where necessary. Overall I’ve been pleased with the results so far, with a very noticeable reduction in hair regrowth. I would definitely recommend Cosmex Clinic to anyone looking for laser hair removal.