Your Patient Journey.

At Cosmex our aim is to treat you as we would want to be treated ourselves.

Get in Touch

If this is potentially your first enquiry regarding aesthetic treatments please be assured that we are aware of the concerns you may be experiencing.  Please feel free to contact us to arrange a no obligation in depth consultation.

We do make a charge for this and you will not be wasting our time.  For our part we will endeavour to not waste yours and will provide an in depth consultation so that you are fully aware of the various options that exist, the results you can realistically expect, the contraindications and the likely cost.

Time only travels in one direction and life is our journey through it.  Everything we do in life has an effect upon our bodies, consequently we see our relationship with our patients as a journey.  It is not about a quick fix or an inappropriate treatment for a quick profit.

We believe that what we do should enhance your life and help you to be the best you can at each point along the journey.  Our bias is to be minimally invasive.  Prevention or early intervention is vastly preferable to trying to undo decades of neglect.  It is cheaper, more pleasant  and the results are invariably better.

That is why it is important to at least talk to us as soon as you start  to think about aesthetic treatments.  We will not try to sell you inappropriate treatments or products but we will give you invaluable advice for both the present and the future.

Consultation Form

Please fill out the following form and a member of our team will get back as soon as possible. They will then take a few details from yourself and arrange a time convenient for you to come in for your consultation.

By submitting this form you are giving us permission to use your data to respond to your enquiry. If you would like to receive news about our services and special offers, please tick any or all of the boxes below.

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Book Your Consultation

To initiate the booking of your consultation you can either complete the consultation request above or call us on 01223 846363.  Our opening hours are shown at the bottom of the page and outside these times please leave a message and contact details so that we can respond to you.

We do work to an appointment system and are pretty good at keeping to the schedule but do sometimes slip a little.  The actual consultation will typically take around 40 minutes.

There is ample parking at the clinic and we are located next to Waitrose and just 3 minutes from the M11 junction 11.  We are also only around 400 yards from the Trumpington Park and Ride.

Your Consultation

During your consultation we want to understand your concerns and what you would ideally like to achieve.  We will then give you our advice which will include the available options, the results you can reasonably expect, any contraindications  and the cost of treatment.  We will endeavour to answer any questions you have so that you are fully informed before you decide to proceed with treatment.

You will then be given time to reflect upon your decision before treatment begins.

The content of your consultation will be tailored to your needs and could include one or more of the following:

  • Skin analysis  – For this we use a skin analyser that views the skin at x30 magnification and by using different types of light we can better reveal the nature and extent of your conditions.
  • Hair analysis – When assessing a patient for PRP hair loss treatment we are able to measure the hair density (hairs/square centimeter) and hair thickness to an accuracy of around +/- 2um
  • When consulting for body contouring we will measure weight, % body fat, % body water content and BMI.

The purpose of these measurements to to give a clear start point that we can measure improvements against.

Booking Fees

When you book your first consultation with us, we shall require payment of a booking fee. This will be deducted from the cost of your first treatment.

When booking all other appointments with us, we now require payment of a nominal fee that will be deducted from your treatment costs. You may still cancel or re-arrange appointments without losing this fee so long as you give us at least 48 hours notice.

We appreciate that emergency cancellations may be unavoidable, so please contact us and we shall try to be accommodating.

Delivering your Treatments

Once you have agreed your treatment plan, that suits your needs and budget, your treatments will be administered by our fully qualified clinicians and therapists.  There will be a follow up after the treatment and any necessary adjustments will be made to the next treatment.

At no time will we try to persuade you to undergo a treatment that is against your better judgement and as mentioned above – at all times our aim is to treat you as we would want to be treated ourselves.